At Flower Delivery Palmers Green, we pride ourselves on delivering only the freshest flowers to our valued customers in Palmers Green and the surrounding areas. Our reputation as a trusted local florist is built on consistent quality, attention to detail, and excellent customer service for both households and businesses nearby.
Every arrangement is created with care and delivered promptly to ensure your flowers arrive looking their best. We guarantee the freshness of our flowers for at least five days from delivery, provided they are cared for according to the included guidelines. If you ever feel the flowers did not meet this standard, please reach out as soon as possible so we can make things right.
If your flowers or floral arrangements arrive damaged or not in the condition you expect, we sincerely apologise. To help us resolve the issue quickly, please inspect your delivery upon arrival and notify us within 24 hours of receipt if you notice any damaged or wilted flowers.
Photographic evidence of the damage will help us assess the issue efficiently, and we may request this as part of the process. We take pride in ensuring your special moments are never diminished by damaged blooms, so please don't hesitate to let us know.
Depending on the nature of the issue, we offer the following options for your peace of mind:
All refund and replacement requests should be made within five days of receipt of your flowers, to enable us to investigate and provide the best possible customer service.
Your satisfaction matters deeply to us. If you have any concerns or wish to make a complaint about your flower delivery or our service, please reach out with the details of your order and the nature of your complaint. Our dedicated local team will listen carefully, investigate the matter, and respond promptly with a fair resolution.
We consider every complaint an opportunity to improve and strengthen the trust that our Palmers Green community has placed in us for many years. We will keep you informed throughout the process and make every effort to resolve your complaint within a reasonable timeframe – typically within 3-5 working days.
As your local Palmers Green florist, we serve our neighbourhood with pride and dedication. Whether for residences, offices, events, or special occasions, you can rely on Flower Delivery Palmers Green to deliver the finest and freshest flowers, with all the support and reassurance you deserve. Thank you for choosing us and entrusting us with your floral needs.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
